Shelby County Federal Credit Union
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  • Home
  • Join
    • Membership
    • Board of Directors
    • Annual Meeting 2019
    • Common Cents News Blog
    • News for Kids
  • Accounts
    • My Online Banking
    • Checking
    • Share Savings
    • Share Certificate Accounts
    • Christmas Club Accounts
    • Special Star Club for Youths
    • Gold Star Account for Seniors
    • Special Accounts
  • Loans
    • Online Loan Application
    • Vehicle Loans
    • Mortgages
    • Visa Card
    • Share Secure Loans
    • Share Certificate Loans
    • Sallie Mae Student Loan
    • Other Loans
    • Hassle-Free Loans
  • Services
    • My Online Banking
    • Mastercard Debit
    • Mobile Banking
    • Financial Resource Center
    • Round The Clock Teller
    • CardNav
    • TruStage Insurance
    • Insurance Options
    • TeleHealth Benefit
    • ID Theft Protection Guide
    • Safe Deposit Boxes
  • Locations
    • ATM Locations
    • Shared Branching
  • Rates
  • Privacy

For Lost or Stolen Cards

Call 1-888-241-2510 if your Mastercard Debit/ATM card has been lost or stolen. Have your 16-digit card number handy. Remember to keep your 16-digit card number written down at home in a secure place.

  • What if I DON'T have my 16-digit card number?
    • No problem. You will still need to call (1-888-241-2510.) - they will ask you your name/address/phone & social security number.

    To further protect your funds:
    • Call our Audio Response Line (Round-the-Clock Teller) at 901-260-6261 or 855-726-9025 and transfer funds from your checking account to your savings account. This will limit your potential liability for unauthorized transactions. Remember to have your PIN (Personal Identification Number) handy before calling Round-the-Clock Teller.

    What if I don't have a PIN for Round-the-Clock?
    • Call Round-the-Clock (901-260-6261 or 855-726-9025), enter your account number; then enter the last 4 digits of your social security number as your PIN, you will be prompted to change your PIN number after the first time.
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NCUA logo and Equal Opportunity Housing Logo
Your Savings Federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Govt. Agency.
LOANS
Vehicle Loans
Mortgages​
Visa Card
Share Secured Loan
​Share Certificate
Sallie Mae Student 


​RESOURCES
Financial Resource Center
Home & Family CUNA Mutual
Turbo Tax
Anytime Advisor
Loan Calculator
Car Buying Guides
LOANS
Vehicle Loans
Visa Card
Share Secure Loans
Sallie Mae Loans
Hassle Free Loans
Other Loans
RATES


CHECKING
Report Lost Card
Transaction Slips

Re-Order Checks


SAVINGS
Share Savings
Share Certificate
Christmas Club
Youth Account
​Special Accounts


SERVICES
Online Banking
Mobile Banking
E-Statements
​Financial Resource Center
Tele-Health
Safety Deposit Box
Shared Branching
ATMs
Round the Clock Teller


INSURANCE
Term Life
Nationwide Auto
TruStage Health
​
UPCOMING HOLIDAYS
MLK Life Celebration,
April 4:
 Downtown branch will be closed. Sycamore View Branch will be open.

Good Friday, April 19: Downtown branch will be closed. Sycamore View Branch will be open.

Memorial Day, May 27: Both branches will be closed.
Read our Privacy Statement
Our Locations
Sycamore View Branch
1160 Sycamore View
Memphis, TN 38134

(901) 377-8929

Downtown Branch
150 Washington Ave, 3rd Floor
​Memphis, TN 38103

(901)  930-0757

© 2015 by Shelby County Federal Credit Union

Electronic mail on this site is not secure, and confidential or personal information should not be communicated in this manner.  For general inquiries, contact: 
webmaster@shelbycountycu.com